Every day help for our customers

At KojayTechTv, we believe exceptional entertainment shouldn’t come with frustration. That’s why we offer “Every Day Help for Our Customers,” a commitment to providing you with the resources and support you need to enjoy a seamless entertainment experience. Whether you have questions about setting up your account, exploring our vast content library, or troubleshooting any technical hiccups, you’ll find friendly and efficient assistance readily available. Get ready to dive into a world of entertainment with confidence, knowing KojayTechTv is always here to support you.

  • Our Pricing Question
  • Free Trial
  • Channels Package
  • About Connections

If you need more help

Still have questions? Don’t hesitate to reach out! Our comprehensive Help Center offers additional resources, and our dedicated support team is readily available to provide personalized assistance. Let us help you get the most out of KojayTechTv.

  • support@kojaytechtv.com
  • KojayTechTv is your one-stop entertainment hub, delivering a vast library of Live TV channels and Movies & Shows directly to your devices. Forget the hassle of satellite dishes and cable subscriptions – KojayTechTv offers a convenient and flexible way to enjoy your favorite entertainment.
  • Absolutely not! KojayTechTv is an IPTV (Internet Protocol Television) service, meaning it utilizes your existing internet connection to stream content. This eliminates the need for satellite dishes, extra cables, or complicated installations.

KojayTechTv is designed to be accessible across a wide range of devices, allowing you to enjoy your favorite shows and channels wherever you are. Here are some compatible devices:

  • Smart TVs (mention specific brands or operating systems if applicable)
  • Laptops (mention supported operating systems)
  • Tablets (mention supported operating systems)
  • Smartphones (mention supported operating systems)

For a complete list of compatible devices and specific system requirements, please visit our Help Center: [Link to Help Center]

  • We understand that everyone has different entertainment needs and budgets. That’s why KojayTechTv offers a variety of subscription plans to choose from. Each plan provides access to a specific selection of channels and features. To find the perfect plan for you, explore our pricing options on the dedicated page: [Link to Pricing Page].
  • To ensure an optimal streaming experience with minimal buffering, we recommend a minimum internet speed of [mention recommended speed] Mbps. However, your ideal speed might vary depending on the number of devices streaming simultaneously and the desired video quality (e.g., HD, 4K).

    For a more personalized recommendation, you can use online internet speed test tools to determine your current internet speed. If you’re unsure about your internet plan or encounter buffering issues, we recommend contacting your internet service provider (ISP) to discuss upgrade options.

  • Buffering can sometimes occur due to various reasons. Here are some troubleshooting tips to try:

    • Check your internet speed: Ensure your internet connection meets the recommended speed for smooth streaming.
    • Close unused applications: Close any background applications that might be consuming bandwidth.
    • Restart your devices: Sometimes a simple restart of your device (router, modem, streaming device) can resolve temporary glitches.
    • Check cable connections: Verify that all cables are securely connected to your devices.
    • Contact KojayTechTv Support: If the issue persists, our friendly customer support team is happy to assist you. Reach out through our contact form: [Link to Contact Form].
  • We understand that sometimes passwords slip our minds. To reset your KojayTechTv password, you can’t directly change it within the account settings at this time. However, we’re here to help! Here’s how to get back into your account:

    1. Visit the KojayTechTv Contact Us page: [Link to Contact Us Page].
    2. Fill out the contact form with your information, including the email address associated with your KojayTechTv account.
    3. In the message section, clearly state that you’d like to request a password reset.
    4. You can optionally include your desired new password in the message.Please note: While we strive to maintain the highest security standards, we recommend choosing a different password for your KojayTechTv account than you use for other online services.
  • KojayTechTv offers a diverse selection of channels catering to various interests. To explore the channel lineup and see which channels are included in each subscription plan, visit our dedicated channel lineup page: [Link to Channel Lineup Page]
  • Absolutely! We understand that your entertainment needs might evolve. You can easily manage your subscription plan directly through your online account. Simply log in and navigate to the “Subscription” or “Billing” section (refer to website-specific instructions). Here, you’ll be able to view your current plan, explore upgrade/downgrade options, and make changes with a few clicks.
  • We understand that sometimes you might need to take a break. You can cancel your KojayTechTv subscription directly through our Contact Us page section. Follow the same steps mentioned in How can I change my Password.
  • KojayTechTv offers a variety of convenient payment methods to ensure a smooth and secure transaction process. You can choose from the following options:* **Stripe:** A secure online payment gateway widely accepted for online transactions.
    * **Credit and Debit Cards:** Visa, Mastercard, and other major credit and debit cards are accepted for your convenience.
    * **MPesa:** A popular mobile money transfer service in Africa (if applicable).Please note:The availability of specific payment methods might vary depending on your region. We recommend checking the payment options during checkout for the most up-to-date information.
  • Yes! Experience KojayTechTv risk-free with our 36-hour free trial. Visit our website for details and click on the pricing link..
Go top